These policies set out the core standards and ethics of the Going For Independence Community Interest Company:

 

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Equal Opportunities

Going For Independence recognises that certain groups and individuals in society are disadvantaged because of discrimination as a result of age, race, colour, nationality, belief, religion, sexual orientation, gender, marital status, physical or mental disability, HIV status, or class.

We will do everything we can to challenge prejudice and discrimination and promote equality.

We will work to ensure we all have an anti-discriminatory environment, and we will take appropriate action wherever instances of discrimination and harassment occur, in the delivery of services and in the course of employment.

View a PDF of the GFI Equal Opportunities Policy

 

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Quality Assurance

We will carry out service monitoring and evaluation and quality assurance checks to ensure continuous service improvement.

 

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Confidentiality

Going For Independence complies with the requirements of the Data Protection Act and the new General Data Protection Regulation (GDPR), which takes effect from 25th May 2018. The GDPR replaces the European Data Protection Directive and was designed to harmonise data privacy laws across Europe, to protect and empower all EU Citizen's data privacy.

We would assure you of the absolute privacy of your details at all times – which will never be passed on, or marketed for profit to any other parties.

View a PDF of our Confidentiality and Privacy Policy

GFI Guarantee

Going For Independence guarantees to:

provide a prompt response to a service request

give a summary of any information requested

only use DBS-checked and trained personnel

give value for money

provide caring and supportive services, tailored to individual needs

 

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GFI Environmental Policy

The Green Business Commitment

We do not pay lip service to green issues - we care passionately about the environment and do our very best at all times to deliver truly eco-friendly green office services.

GFI has an environmental policy which covers our office, the resources we use and the way we do business.

We are always striving to enhance and expand on this policy.

View a PDF of our Environmental Policy here.

GFI has policies including Recruitment, Safeguarding Adults and Children, Complaints, Health and Safety and Financial Governance.

 

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Our linking policy

GFI takes great care over the choice of websites linked to and reviews them regularly, but is not responsible for the content of those sites. The inclusion of a link to an external website from GFI should not, therefore, be interpreted as an endorsement of that site, its content, or any product or service it may provide.

Transactions between users and any external site are not the responsibility of Going For Independence CIC.

Before we link to an external website we check to assess its suitability. In order to retain our impartial standpoint we do not link to or endorse retail sites for specific items of equipment.

It is a requirement of all websites that we link to that they:

• have a good standard of accessibility
• are free to access,
• do not require registration to view basic content,
• make a clear distinction between normal editorial content and any advertising they may carry.